about us
Our story
Welcome to Sunshine Resort. We fell in love with the magic of this property the first time we saw it. We knew these Sunshine Resort nestled in nature were incredible, a place that sparks special memories.
The beauty of Sunshine Resort is that it is a surprisingly spot property and we have the luxury of personally welcoming you and getting to know what we can do to help make your stay exceptional. Whether it is sharing our secrets on the best spots in Pune or our favourite walks or water holes, or helping you organise an extra special little something for your loved one. It is connecting with you and being a part of these little touches that brings smiles to our faces and makes us love what we do..
We invite you to come and delight in this magical paradise as much as we do.
Vision
Proudly opening doors to the true spirit of a destination.
Mission statement
The mission of the Sunshine Resort is to put hospitality services on the highest level in order to satisfy the demands and expectations of guests. We are the preferred destination of choice offering professional, personalised, flexible hospitality and service to the discerning business and leisure market.
Values
We are a professional, passionate, caring and empowering company that encourages innovation and engagement. We are a learning organisation committed to the retention and development of our people as an essential part of building strong, respectful and enduring guest relationships. Our staff are motivated, friendly and obsessive about enhancing the guest experience through meeting and exceeding expectations for quality service.
Our strategy is based on:
- Guest satisfaction is the most important thing for us and we try with our quality of services to exceed their expectations. Our goal is to make every guest feel like at home and that for this reason he chooses Sunsine Resort again for his accommodation facility.
- We provide services at the highest level that will meet the needs and expectations of guests and will recognize their requirements through open communication, satisfaction monitoring and analysis of compliments and complaints.
- Purchase as one of the most important departments in the hotel requires a choice of reliable suppliers that allows us to provide the guest, who is the end-user of services, with highest quality and more adequate accommodation in the Sunsine Resort. We will base our relationship with suppliers on mutual interests and on the development of good partnerships..